Retail
Retail Peak Coverage Without Spot Panic
A national retailer combined dedicated turns with brokerage surge coverage to protect store windows.
- 18% fewer expedites
- On-time improved 7 pts
- Clear weekly capacity huddles
The customer faced volatile promotions that overwhelmed fixed contracts. We modelled base dedicated capacity and a flexible brokerage layer with shared escalation rules.
Weekly huddles reviewed lane forecasts and facility constraints. The result was fewer last-minute expedites and calmer store receiving docks.